


Watch below...
Or, here's a text summary of their updates:
When will Lutari Island be free from the storm?
No official plans right now, but it's something they have discussed. (JN Note: Sounds like it's a matter of finding the right feature/event tie in.)
How do you plan to address account security issues?
(1) They are transitioning Neopets.com to HTTPS, and hoping to have it completely implemented soon. (2) They'd also like to implement 2-Factor Authentication.
Is the app ever going to be released?
There is no mobile app for Neopets.com—the new layout is being designed to be mobile friendly, so you don't need to download a separate app for the Neopets experience.
What is the best way to report bugs?
Best way is to send in a ticket via the Neopets support page. You can get there just by clicking "Support" or "Help" on the bottom of any Neopets page.
Will extra pet slots be coming with UCs? What about extra side accounts
Yes, extra pet slots are coming soon. But there won't be additional side accounts allowed (or linking accounts) any time soon.
When can we expect new avatars or site goals that aren't event related?
Recognizes that there's a need for more and new things to do on the site. Considering adding incentives to the games room to encourage playing certain games on certain days (sounds vaguely like the old Featured Game in the classic Games Room). Rewards might include trophies or avatars.
Will we get a remaster/sequel of the Darkest Faerie [PS2 video game]?
Not something on their radar now—but they are exploring games for the Nintendo Switch. (JN Note: very vague on details here, just like in the previous interview mentioning this. No firm plans, so don't get too hyped.)
What other questions do you hope they answer next time? Let us know in the comments!